Every shipment arrives as a PDF
Bills of lading, keyed in twice.
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Logistics & supply chain
The paperwork moves slower than the freight.
Document automation, exception and ETA scoring, and fleet telemetry for carriers, forwarders and 3PLs.
- Documents in minutes
- Exceptions before the call
- Works through dead zones
The starting point
What we hear in the first meeting.
If none of these sound like you, we are probably not the right call yet — and we will say so.
Exceptions are found by phone
The customer calls before the system knows.
Plans are made against yesterday
A spreadsheet, a plan, and then reality.
Our approach
Margin per shipment is won in the exceptions.
The happy path is already automated. What costs money is the five percent that goes wrong and the people chasing it by email.
How we work →-
Documents in, structured data out.
Bills of lading, invoices, customs packs.
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Exceptions surface themselves.
Delay, dwell and shortfall flagged early.
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Works where coverage does not.
Devices buffer offline and reconcile later.
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Plans against live constraints.
Capacity, windows and cost, not averages.
Proof
How we have solved it in Logistics.
Challenge, solution, outcome. Names withheld, numbers not inflated.
Freight forwarder
- Challenge
- Every shipment arrived as a PDF and was keyed in twice.
- Solution
- Document extraction with confidence scores, feeding the existing TMS.
- Outcome
- Shipments opened in minutes, with the source page attached.
Carrier
- Challenge
- Customers reported delays before the system knew about them.
- Solution
- An exception engine scoring dwell, delay and shortfall risk per shipment.
- Outcome
- Service teams called the customer first, with a reason.
Third-party logistics
- Challenge
- Telematics gaps in coverage looked exactly like missing data.
- Solution
- Edge buffering with reconciliation on return, and gaps treated as expected.
- Outcome
- One fleet view operations stopped second-guessing.
Teams we work with
Who we build for
Different teams, different first project. The platform underneath is the same.
Freight forwarders
Customs and shipping document extraction at volume.
Carriers and fleets
Telemetry, driver safety signals and fuel analytics.
3PLs and warehousing
Dock scheduling, inventory accuracy, labour planning.
Network planning
Lane cost modelling and scenario comparison.
Customer service
Where a shipment is, and why it is late.
Finance and billing
Accessorial capture and invoice reconciliation.
Scope
What we deliver
Four things, in this order. Each one is useful on its own.
Flow discovery
Two weeks tracing one lane end to end, paperwork included.
Document automation
Extraction with confidence scores and human review.
Exception and ETA engine
Live risk per shipment, with a reason attached.
Telemetry platform
Fleet data ingested, buffered offline, one view.
Engagement
How the engagement runs
No surprises about sequence, and no invoice before there is something to look at.
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Trace one lane
Paperwork, handoffs and the real delays
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Automate one document
The one costing the most hours
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Pilot on live freight
Measured against today's exception rate
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Extend across lanes
Then run it under SLA
Under the hood
What it is built on.
Your existing systems stay. We add the layers that are missing and run them.
Data sources
- Bills of lading and invoices
- Customs and eManifest packs
- TMS and WMS records
- Telematics and GPS feeds
AI layer
- Extraction with confidence scores
- ETA and exception scoring
- Route and network optimisation
- Human review queue
Infrastructure
- Edge buffering on vehicles
- Event streaming at volume
- EDI and API integration
- Dedicated private cloud
Private cloud
Infrastructure that assumes the signal drops.
Vehicles and sites buffer locally, the platform reconciles on return, and the core runs on dedicated capacity in the region your customers' data has to stay in.
Explore private cloud- Edge buffering on vehicles
- Event streaming at volume
- In-region data residency
- Managed and monitored
What changes
- Minutes
- From document arrival to structured data
- Pre-emptive
- Exceptions flagged before the customer calls
- Offline-safe
- Telemetry survives dead zones
Worked examples
The write-ups behind this work.
Full situation, architecture and results on each one.
Document automation
Forty thousand scanned documents a month, keyed in by hand
11 → 3 People on data entry
Legacy modernisation
Changing a system nobody was willing to touch
11,400 Cases pinning behaviour
Predictive maintenance
Predicting failures on assets with no reliable network
38 Stations, one deployment
Free, no call required
The Logistics AI readiness checklist
The questions we work through before recommending anything — data readiness, hosting constraints, review process and the running cost at year two. Use it with any vendor, including the ones that are not us.
Get the checklist- Which document costs the most hours
- What happens to data in a dead zone
- Whether the TMS stays system of record
- What an exception is worth catching early
Questions
Asked first, every time
Short answers. Longer ones are a conversation.
Will it read our carriers' documents, not just the clean ones?
That is the test that matters. We benchmark extraction on a sample of your worst scans and handwritten amendments during discovery, and route low-confidence fields to a person rather than guessing them.
We already have a TMS. Does this replace it?
No. The TMS stays the system of record. We feed it cleaner data and sit alongside it for the work it was never designed to do — reading documents and predicting exceptions.
How accurate are the ETAs?
More useful than precise, honestly. The value is in ranking which shipments are at risk and why, early enough to act. We report error against your own historical arrivals rather than quoting a headline figure.
Our trucks lose signal for hours. Does that break it?
No. Devices buffer locally and reconcile when coverage returns, and the platform treats gaps as expected rather than as missing data.
Can you integrate with customs and port systems?
Usually, via EDI, API or scheduled file exchange depending on what each authority and terminal supports. Which integrations are in scope is settled during discovery.
Vocabulary
Terms worth knowing before the first call.
The words that come up most in Logistics conversations, in plain English.
Which lane loses you the most money?
Detention, rework or document handling — start with whichever number hurts.
- A reply within one working day, from an engineer rather than an account manager.
- An honest read on whether this is worth doing now, or in a year.
- No marketing list. Your details reach the solutions team and stop there.
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